Seagate give an iso file which should be copied to a CD. The user manual is here: WinDLG Manual.Seagate SeaTools s a free hard drive testing programming for DOS that runs autonomous from your working framework. If needed, the program has a 'Help' button that's accessible after you launch it.

It should be fairly self-explanatory how to use it.

Works with most, if not all external hard drives.

Data Lifeguard Diagnostic: Provided by Western Digital.

Instructions on how to use Seatools are available from the Seagate support site.

Can be downloaded from Seagate (click 'Seatools for Windows'). While it cannot be checked-out, you can bring your drive to the Helpdesk and they can run the diagnostic tests. The Helpdesk has a copy of this software.

TechTool Deluxe (can be downloaded from Apple if you have Apple Care.

Erase/delete your data before returning the drive to Circ.ĭiagnostic tools for external hard drives.

If you encounter a failing circ hard disk, return it to Circ, they will arrange for the Helpdesk to replace or repair it.

Please do not change the format on these (so a Mac hard disk should be returned as a Mac hard disk).

The Helpdesk may be able to provide a replacement external hard drive, depending on how the drive was purchased (personal funds, departmental funds, LIS funds)Įxternal hard drives loaned by the Library Circulation Desk.

If the drive was purchased by the Helpdesk, they can help contact the manufacturer if the drive is failing.

The Helpdesk can provide instruction on how to use and format them.

The Helpdesk cannot repair external hard drives, and will not contact the manufacturer.Įxternal hard drives given by the College to faculty and staff If a student external is suspected to be failing, the Helpdesk can point you in the right direction to begin backup, and can help you find who to contact.

Basic diagnosis if a hard drive is failing.

Limited instruction on how to format one.

The helpdesk provides very limited support for student owned external hard drives:

Format your external hard drive so it can be accessed by both a Mac and a PC: txt.

5 Diagnostic tools for external hard drives.

4 External hard drives loaned by the Library Circulation Desk.

3 External hard drives given by the College to faculty and staff.

1 Usage Tips for Any External Hard Drive.

Seagate seatools mac